Contact FillPDFNow Support
(Email & Troubleshooting)
Have a question about your document? The fastest way to get help is to email our team directly. We are real people, and we typically respond within 24 hours.
Official Support Email
Loading email address…Click the link above to open your mail app, or copy and paste it.
Check These Fixes First
The PDF won’t let me type
If you click on a line and no cursor appears, the document was likely scanned or saved as an image.
Our tool handles this differently than Adobe. You can simply select the “Text” tool
from our menu and click anywhere to create a new text box on top of the page.
Read: How to fill a non-fillable PDF →
My signature isn’t saving
After you draw your signature, you must click “Add” or click outside the box to place it on the canvas.
Once it is on the page, you can drag it to the signature line.
Read: How to sign a PDF online correctly →
Is this service actually free?
Yes. We don’t charge you to download your file. We are supported by ads and optional premium services.
You can finish your task right now without a credit card.
Read: How we keep it free →
The file looks blank?
If you emailed a file and it arrived blank, it means the PDF viewer didn’t save the “layers.” Always make sure to click the blue “Save & Download” button in our editor. This “flattens” the file so your text becomes permanent.
Frequently Asked Questions
We aim to reply within 24 hours. If it has been longer, please check your Spam or Junk folder. Since we are a free service, our support team is small but dedicated.
Yes, please! If the editor freezes or a file won’t load, email us with the subject line “Bug Report.” If possible, attach the PDF causing the issue so we can test it.
Currently, we only offer support via email. This allows us to keep our costs low and keep the tool free for everyone.